Installation/Registration
Where do I get a license key?
From the link on [this page].
Once I install the book, how do I activate it with my key?
Read [these instructions].
Is the Ebook file installable on non-MICROSOFT or non-PC based systems?
No. And there are no refunds for any reason. Download the sample chapter and try it. Use a system that meets the system requirements.
Will the Ebook file work on a Mac or Linux?
No. And there are no refunds for any reason. Download the sample chapter and try it. Use a system that meets the system requirements.
Will it eventually have Mac compatibility?
Not at this time.
Why isn’t there a PDF version?
PDFs are inherently inescure.
Why isn’t there a print edition?
Cost of delivery, and your price would be much higher.
I’m having Adobe Reader issues.
Support for that is [here]
I have Opera Browser, and am having trouble downloading the book.
Open up either Firefox or IE (internet explorer) use that for the download just this once. That should do the trick.
Can I install the ebook on more than once computer?
Yes, you can install it on as many computers as you like, but it will only display the sample chapter unless you input a valid unique registration key. The registration key can only be used on one computer at a time.
Can’t I simply unregister the book on one of my computers and register it on the other when I want to use it there?
Certainly. It’s about two clicks to unregister the book on one computer, and a couple of clicks to input the registration key into the book on the other computer.
Can I buy more than one registration key?
Certainly. You can purchase as many as you like.
What if I reformat my hard drive or get rid of my PC?
If you have GHD installed and registered, and you need to reformat your hard drive or replace the PC, remember to de-register GHD first. That frees up your license for you to use again. If you have already reformatted or gotten rid of the PC without doing that, please send an e-mail to asherblack (at) gmail (.com) and he can reset your key for you.
Why does it only display the Prolegomena, and not all four volumes?
It isn’t yet registered. You’ll want to get a registration key.
How can I unregister GHD on this computer, so I can register it on another computer?
On the upper left, next to the Ebook dropdown, click the HELP dropdown and unregister.
Problems Viewing the Book
When I open the ebook interface, it doesn’t do anything..
The time to load will vary depending on your system resources (available RAM, etc.) . Also, if your firewall has popped up a little window, it may be asking you to permit the interface to run – see if there’s a popup window behind the current one.
I already told my firewall to disallow the book. How can I change that?
It depends on whether you told it to block it just this once or permanently. If just this once, you should be able to either close and restart the book, or else restart the computer (depending on your firewall). If you told it to block the book permanently, the way to change that setting will vary based on your firewall, since every firewall is different. You can either go into the firewall to permit the connection, or else temporarily disable your firewall, then close and run the ebook interface again.
Why does it need to phone home?
It needs to connect to the internet to verify your registration key.
Technical Question: On what ports does the book connect?
The eBook requires the firewall to allow it to access www.secure-ebook.com on ports 80 and 443
What if I absolutely cannot connect when I try to register the book?
Firewall. Even if you completely shut down your firewall, modern firewalls have some degree of ‘passive blocking’. If they’ve blocked something when running, they’ll continue to block it even if shut down. Some anti-spyware, and other security software toolbars, etc. do the same thing. Register in Safe Mode with Networking. If that works, it was something running in the background on your computer that was interfering.
Should I try it on another computer?
Sure, if you have one. That will tell you if it’s computer-specific. If it is, something about the one computer is the problem. If not, it’s something common to both computers.
None of these answers fix my problem: You might want to look [here]
The Environment
Is it in pure text or scanned format?
The latest version is almost all pure text.
If I want to print out a copy to read, can I?
No, as an ebook, just as with Kindle, it can’t be printed.
Does the book include bookmarks?
Yes, for convenience, each page of the four volumes is an individual bookmark.
How do I navigate between volumes?
On the upper left (not on the right), select the Ebook dropdown, and jump to the volume or section of your choice.
How can I enlarge the text to make it easier to read?
You can click the + or – on the standard Adobe portion of the interface to make it larger or smaller.
The text seems too big/small.
You should optimize your viewer. It’s recommended that you click the plus icon at the top (center) and enlarge to 400% when in volumes 1-4, which makes for a nice large screen and clearer text. If you plan to activate the search bar and do keyword searches, you may want to tweak the size to whatever is most convenient.
The text is too far to the right or the left.
There’s a sliding bar at the bottom, similar to the one on the far right. You can set that to the center of the page, set your zoom to 400% or less, and it should solve the problem.
Does the search feature search all four volumes at once, or individually?
Individually. This was a compromise to make the search effective while keeping searches quick. If we’d broken searches down by chapter, they’d be instantaneous but fairly useless. Having it search all 4 volumes at once would slow it down considerably. Making each of the four volumes separately searchable, given the current limitations of the technology, was a reasonable compromise.
Are you going to have a CD/DVD version of the book?
No, but you can download and burn the file to a CD. It still must be registered on one particular PC to run from that PC, however.
Refunds
Do you accept refund requests?
No, sorry, we cannot offer or accept refunds on ebook licenses for any reason or under any circumstances. Please see our refund policy.
Contact Info
How can we contact Dr. Farrell?
He’s not hard to find.
How can we contact the publisher?
Is your question answered in the above FAQ? If so, we can’t send you a personal answer. Please Note: any individual contact not explicitly indicated as “do not publish” is considered a submission to our FAQ or for other publication on the site. If you do not wish your note or letter to be published, please indicate with the words “do not publish”.
